More options available. In a number of these incidents, it is alleged that the valve may have failed allowing LP gas to leak. Preserve and protect your family and home. WebGas valves control the flow of gas from the gas supply line into the heating unit. In cooperation with the U.S. Consumer Product Safety Commission and the Electrical Safety Authority (ESA) in Canada, today we are announcing the voluntary recall of certain electric baseboard and fan heater thermostats (model numbers T4700, CT1950 and CT1957) sold from 2000 to 2007 under the Honeywell and Cadet brand names. Mainly, this blinking status light code will occur if the gas control valve is at fault. The thermostat contains a relay used to turn on the electric baseboard heater that may not function properly, causing the thermostat to overheat. At this point, you should see 1 flash at the LED status light which indicates your water heater is in Normal Operation status and working properly again. 2 Replace Pilot Assembly Insufficient power to the gas control valve/thermostat. How to reset the Honeywell Gas Water Heater? There are several reasons this valve may stop working properly. How to test a water heater igniterHow to test a water heater thermopileHow to test a water heater thermal switchHow to test a water heater gas valveHow to test a water heater pilot valveHow to test a water heater main burner valve//DISCLAIMER: Links included in this description area contain affiliate links. Honeywell Water Heater valve problems WV8860C1008 Guy's, I have a newer water heater $ Rheem 40 gallon 38,000 BTU Ultra Low NOx model number What do plumbers charge for the repair? But, if a customer doesnt want to wait and the plumber already has the part, the customer can pay for the part up front. If the gas is exposed to an ignition source such as electric sparks or matches, an explosion may occur causing property damage and personal injury. CSA Group 416-747-2620 That means if you turn your temperature control knob to the A, B, C or Very Hot temperature setting, your water heater may stop working again, at some point. WebStep 1. WebWASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in heating (Note: If you set your temperature control knob above HOT, your water heater may stop working again, at some point, and go into High Temperature Shutdown again. Turns out, the 6-consecutive flash every 3 seconds indicates the burner is at fault. In this case, it will be better if you hire a certified electrician to let him deal with electricals. The product is labeled as a fountain but functions similar to an M-80 or other large firecracker, which are illegal. I tested the igniter, the thermopile, the thermal switch and the pilot valve and the main burner valve on the Honeywell gas valve, and all were in working order. If the first two digits are 00, 01, 02, 03, 04, 05, 06, the electric baseboard heater thermostat is included in the safety recall. Cellular Antennas. The colored plastic tubes on the product may become brittle and break into small pieces, posing a choking hazard to infants. The recalled valves were manufactured between HELPED MORE THAN I EVER THOUGHT. These tanks pictured below show signs of backdrafting. One quick tip on the installation. He says Rheem has offered no guidance on how to handle the claims and has issued very few credits. Honeywell voluntarily initiated the gas valve recall in March 1980, and have contacted LP gas suppliers nationwide, who in turn have contacted LP gas users. The Honeywell gas valves that have this common problem will likely again go into High Temperature Shutdown status if you have your temperature control knob set at any temperature setting above Hot.. Before you begin any repair, you will need to contact your gas company and notify them of a possible leak. Obrien is one of hundreds, perhaps thousands, of Rheem customers who bought new water heaters with defective gas control valves. Note: Individual Commissioners may have statements related to this topic. Next, go forward to check the thermopile if the gas valve remains in the on position. If they find that a defect is behind the problem, they may be able to get a class action lawsuit started. WASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in heating appliances fueled by LP (Liquid Propane ) gas because they may create an explosion hazard. What you need to do to fix the blinking issue is to find out the reason behind the status light code. I did see that. WASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in WebDelta SIT Gas Control Valve with 0.75 in. No worries though. These thermostats can be identified by their overall rectangular shape. If your furnace is not producing heat, a faulty gas valve could be the problem. Attorneys working with ClassAction.org have reason to believe the plastic temperature sensor, which is inserted into the water heater and gauges how warm the water is, contains a defect that allows a pin-sized hole to form. Better Call Harry explains why. WebIn cooperation with CSA International, Robertshaw Controls Company of Long Beach, California is voluntarily recalling approximately 2,000 Robertshaw R110 Series Gas Sorry, something went wrong. The valve itself may have simply worn out or may be damaged due to basement seepage or submersion. If you are still in possession of your electric baseboard heater or fan thermostat, please discontinue use immediately by setting the thermostats to 45 degrees or turning them off. The Honeywell gas valve went into High Temperature Shutdown mode. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. In other words, you dont need to take any corrective actions. Screws on some valves may be susceptible to breaking. Status light flashing 1 time every three seconds indicates the normal operation of your Honeywell Water Heater. It is powered from a The model and serial number can be found on the manufacturers label on the water heater. Then shut down your heaters water supply and drain the remaining water from your heater. 4 Flashes = Temperature Exceeded SKU: 100112338 (8) In Stock. Gas Control Valve Kit (Natural Gas) Brand: AO Smith. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. ET. The steps should not take you more than 5 minutes to complete. You can see the voltage starts rising over the next few minutes as the thermopile heats up. If the status light on Honeywell Gas Control Valve is blinking 6 times, understand there is a leak detected on the tank by the accessory module. Testing the water temperature sensor electrically will help you figure out whether the sensor is at fault or not. lawsuits can be viewedhere. Count for 10 seconds. Great job! What you need to do now is- compare the resistance output with the expected resistance at different temperatures mentioned in the manual. VIEW REPLACEMENT. Some of them include: blocked exhaust piping, a clog in the condensate drainage system, and a bad draft pressure switch. The LED indicator helps you troubleshoot the issue by reporting a number of flashes. 5 Flashes = Sensor Failure There have been no reports of injuries. Our records indicate that you purchased one of these electric baseboard and fan heater thermostats. The recalled propane may not contain sufficient levels of odorant to help alert consumers to a gas leak. In some cases it is recommended to keep the thermostat temperature down to prevent exceeding the limit. If filed and successful, a class action lawsuit could provide compensation to people who had to go out of their own pockets for repairs to their hot water heaters and surrounding property. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! Then, set the temperature control knob to the Hot position and count 1-10 seconds. Dollar Tree has 9 volt batteries for a dollar. CPSC has been informed of 28 explosion incidents involving LP fueled appliances which have occurred since February 1972, in which Honeywell valves, which are a component in an overall furnace system, were present. I suspect, but am not sure, the ambient high temperature, coupled with the heated water in the water heater, caused the control board on the gas valve to exceed the maximum temperature threshold allowed for this water heater and its control board. The pilot ignites the gas burner on your water heater. If the first two digits are 00, 01, 02, 03, 04, 05, 06, the electric baseboard heater thermostat is included in the safety recall. On the other hand, know the water heater is not working properly if the status light is blinking two or more times every 3 seconds. The recall involves propane and natural gas water heaters in 40, 50, and 75 gallon capacities. Often blamed on sediment in the tank, the 4 flashes is one of the most common problems with the Honeywell gas valve. To replace the gas valve, follow the steps described below: If the status light on Honeywell Gas Control Valve flashes 8 times, I bet the flammable vapor sensor is at fault. Theres a common problem with some Honeywell gas valves that operate some water heaters. Next, turn the temp control knob to the Pilot position for another 10 seconds. Now, connect the probes to each connector. The thermopile is working still as the pilot light comes on so I am pretty confident it is the Honeywell Gas Valve/Thermostat that is broken. The engines have a faulty fuel cap, which can allow over-pressurization in the fuel tank, posing a risk of a fuel leak and fire hazard. WebWhen replacing the thermopile you must replace the entire pilot assembly. New cases and investigations, settlement deadlines, and news straight to your inbox. Shank Length - (NG) for Sure Comfort Water Heaters Compare Model# SP10963D Rheem PROTECH 3/4 in. 2023 Resideo Technologies Inc. Consumers that believe they may have an affected water heater may visit the Robertshaw web-site www.robertshaw.com . I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. The Honeywell Home trademark is used under license from Honeywell International Inc. So the units that are having problems are most likely installed in improper environments. Honeywell voluntarily initiated the gas valve recall in March 1980, and have contacted LP gas suppliers nationwide, who in turn have contacted LP gas users. The 4 flashes at the LED status light indicate that your water heater went into High Temperature Shutdown mode/status and shut down, or stopped working. U.S. Consumer Product Safety Commission Consumers should go to www.waterheaterrecall.com, input their model and serial number and complete the form to determine if their water heater is subject to this recall.Consumers with Whirlpool, U.S. Craftmaster or American Water Heater brand water heaters can call toll-free 866-854-2793 from 8 a.m. to 10 p.m. Eastern Time Monday Order by today, receive 214 by Wednesday. Once the pilot light comes on, turn the temperature control knob to Very Hot position and count 10 seconds. If the LED status light is flashing 4 times, your water heart has gone into High Temperature Shutdown mode. Gas valves returned to Honeywell as the result of leakage complaints were tested as follows. ( 70) In Stock. The reason people are having so many issues with this gas valve is because the Government now requires a lower threshold for backdrafting. Save my name, email, and website in this browser for the next time I comment. Verify that this valve is open. If you have a Honeywell gas valve on your water heater, and you find you have no hot water, this may be the answer to your problem and the easy fix. The Honeywell gas valve went into High Temperature Shutdown mode. When this happens, the gas valve closes, extinguishes the pilot light and your water heater stops heating water. This honeywell gas valve is getting a bad wrap online. Just relight the pilot by following the steps described in the manual. Afterward, set the temperature knob to the Pilot position and count another 10 seconds. SKU: 100112336. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. Turn off the gas supply valve to your appliance to test whether your valve is capable of shutting down properly. The models included in the recall are programmable thermostats for controlling electric baseboard heating at 240Vac. Now, turn the temperature control knob to the Very Hot position right off the bat. 5. CSA International can be found online at www.csa-international.org, Anthony Toderian If you dont see a spark at all when you are trying to light your pilot it may be that you are not looking in at the right angle. As I said above, that simply indicates the pilot light is out and not producing the flame that is needed to operate the thermopile, which, if operating properly, would produce enough electricity to power the control board that issues the 4 flash error code at the LED status light. You just saved yourself the cost of a new gas valve or a new water heater and/or the cost of paying a plumber to fix something you could, and did, fix yourself. In this case, you must replace the sensor to resolve the blinking issue. The electric baseboard heater thermostats have a non-flammable plastic housing, so while the plastic can melt and generate smoke, it should not ignite other materials in the home. Finally, relight the pilot to turn on the unit. VR9205R Series 2000 Direct Ignition Gas Control with Integrated Gas/Air Module. Order by 5PM, receive 53 by Friday. 5 Replace Gas ValveThis indicates a sensor failure and the gas control valve must be replaced. Note the resistance of the sensor and measure the water temperature. And it will reset the unit successfully. So heres the problem. When you see the 4 flashes at the LED status light, immediately turn the temperature control knob to the VERY HOT position. Ensure you put everything back into its place. If any odor of leaking gas is present, consumers should not attempt to locate the valve, but should instead, immediately contact their gas supplier for assistance. The thermocouple could be faulty or broken. Overloaded fireworks can result in a greater than expected explosion, posing burn and explosion hazards to consumers. He called the closest plumbing company he could find. Get 53 Fri, Apr 28. The handle of the valve should be parallel to the pipe. T10 Pro Smart Thermostat with RedLINK Room Sensor, Control comfort, air quality and your budget. In a tankless water heater, the burner heats up water as it passes through a coil. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) Count 10 seconds. Turn off the unit by setting the gas valve to the off position. Where it all comes together. Water heater not working? When replacing the thermopile you must replace the entire pilot assembly. Kohler Recalls Gasoline Engines Due to Risk of Fuel Leak and Fire Hazard (Recall Alert), Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards, Matrix Fireworks Recalls Fireworks Due to Violation of Federal Standard; Explosion and Burn Hazards, Wholesale Fireworks Recalls Fireworks Due to Violation of Federal Standards; Explosion and Burn Hazards, Fireworks Over America Recalls Fireworks Due to Burn, Fire, Impact Hazards, Manhattan Toy Recalls Activity Toys Due to Choking Hazard, Explosion Hazard Results In Recall Of Honeywell Heating Gas Control Valves-- Investigation Continuing. All rights reserved. The control board is important because it constantly monitors the operation and status of the water heater to ensure proper operation. 10. VIEW REPLACEMENT. If the gas is exposed to an ignition source such as electric sparks or matches, an explosion may occur causing property damage and personal injury. No gas to the gas valve means no flame to heat the water. This has happened to us twice and both times has resolved the issue. If problem persist you will need to replace the thermopile. The error codes and flashes help you to understand what the problem is when your water heater isnt working. If the control board doesnt work, your water heart wont work. Function: The gas valve is a low voltage control (usually 24 VAC) that allow gas into the combustion chamber. They are: Fortunately, I broke down these three culprits in this article on Rheem Water Heater 8 Flashes Then 1. Pressure of water is a littler weak, but not major. This gas valve is commonly used on AO Smith, State, Whirlpool, and Rheem water heaters. To fix this water heater problem, you must replace the sensor. Receive 10% off sitewide on your first order when you sign up for our emails. Electric water heaters are not affected. You wont see any flashes on the LED status light to help you determine the problem. 2. Afterward, disconnect the two wire connectors that lead into the control valve. WebThe gas valve on the gas supply pipe may be shut off. Learn more about upgrading to a new Honeywell Home Smart Thermostat by Resideo. The label displays the date code by year and week of manufacture. The Commission is seeking complaint and incident data concerning gas control valves and encourages consumers to report this information to the U.S. Consumer Product Safety Commission's toll-free hot line at 800-638-2772. If any odor of leaking gas is present, consumers should not attempt to locate the valve, but should instead, immediately contact their gas supplier for assistance. To determine the date code for your T4700 electric baseboard heater thermostat (1) flip down the door located on the bottom half of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. Water Heater Controls. To test the thermopile voltage, pull out the bottom access cover from the unit. More options available. Now, if you do relight your pilot light, without following the steps outlined below, your pilot may in fact light, but you will see 4 flashes at the LED status light, which indicates that your water heater stopped working because it went into High Temperature Shutdown status. All recalled R110 gas valves have a date code of 0531, 0532 or 0533. Now, you have a working water heater. If you see bubbles, you have a leak. I have a Reliance brand, 40 gallon, natural gas water heater with a Honeywell gas valve, model WV8840B1109, and it has this common problem. For T4700 models, the model number and date code (date manufactured) is printed on a small label located on the front of the thermostat. Pulling it apart and putting it back together sometimes does the trick. They have reason to suspect the Honeywell thermostat that comes standard on several brands of water heaters is defective and can cause water leakage. Next, attach the probes, especially the multimeter with pin probes to the center hole and the other one to the outside hole. WebWASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in heating appliances fueled by LP (Liquid Propane ) gas because they may create an explosion hazard. Before replacing the burner, I highly recommend you to clean the burner. CPSC has been informed of 28 explosion incidents involving LP fueled appliances which have occurred since February 1972, in which Honeywell valves, which are a component in an overall furnace system were present. wc test pressure using a Bubble-O-Meter1 Failure to detect leaking gas can present fire, explosion and thermal burn hazards. Then, remove the gas control valve from the unit and install a new one. If the pilot remains lit you will need to replace the gas control valve. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support. This should take about one minute, likely less. Start with inspecting the exhaust piping for blockage. Then, take the corrective actions it requires to resolve the problem. Turn the gas control dial to off and let sit for one minute. 8 Flashes = Power off Failure. The easy steps to replace your heaters gas control valve are as follows: Set off your heaters gas valve and turn off the unit. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours.
