Please call us at 1-888-898-4888 if you have questions. If you are a person with a disability and need assistance with your Emergency Broadband Benefit application, contact the Emergency Broadband Benefit Support Center at getemergencybroadband.org, via email [emailprotected] or call 833-511-0311. For automatic approval, the provider should describe: (1) the jurisdiction in which it plans to participate, (2) the service areas in which the provider has the authority, if needed, to operate in each state, but has not been designated an eligible telecommunications carrier, and (3) a description, supported by documentation, of the established program with which the provider seeks to qualify for automatic admission to the ACP. Legal Center Recent life activity documentation (within three months): In the majority of cases, service providers can resolve a duplicate subscriber error by obtaining consent to transfer the subscribers Lifeline program benefit and completing abenefit transferin the National Lifeline Accountability Database (NLAD). Use It, Don't Lose It, About Us In order to qualify for the Lifeline Program, you may need to submit copies of proof of identity, proof of participation in a government program, or proof of income. The FCC Lifeline program can provide reduced-cost or even no-cost internet access. How do I know my proof documents were received? 2023 Q Link Wireless. Must show your name or your dependent's name. PO Box 9100 <5ITYx8Bw Z. Verify the information you have submitted so far is correct and click "Continue". Wilkes-Barre, PA 18773. Net Neutrality Make sure the photo is clear and that your documents are legible. The FCC is warning consumers about an Emergency Broadband Benefit scam. On November 21, 2022, the Commission opened the application window for both the Your Home, Your Internet Program and the Affordable Connectivity Program (ACP) Navigator Pilot Program (collectively, the Affordable Connectivity Pilot Programs). Both the Bureau and USAC will begin accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. If your documents are denied, you will receive an email providing options for you to resubmit your proof documents. If you have not qualified for ACP To qualify for Q Link Wireless Lifeline program you must submit a proof document showing you participate in a qualifying program. What types of proof of government programs do you accept? Thats the only way we can improve. Privacy Notice Click Account. Click Check Enrollment Status. You will need to enter your Enrollment ID Number and the last 4 digits of your Social Security Number (SSN). A broadband provider must have provided broadband Internet access service as defined by Section 8.1 of the Commissions rules to end-users prior to submitting the application. f{!h{ jLB})TI v h+{ Bureau Approval of Alternative Household Eligibility Verification Processes. Click the button that says "Upload Proof." Make sure you have electronic copies of your required proof readily available. How do I update my address in national verifier? You can submit applications and proof documents by mail to the address below. Only emancipated minors can qualify for Lifeline under the age of 18. The National Lifeline Accountability Database (NLAD) allows service providers to enroll Lifeline eligible consumers in the program and manage their Lifeline subscribers. Dania, FL 33004. To apply for Lifeline, a consumer must generally use the National Verifier application system. Here's what you need to apply: 1) Government Issued Photo ID or driver's license. In addition to the specific information collected on the application form, the provider should submit a narrative description of how it meets the requirements to participate in the ACP. You can also complete the Household Worksheet online (this worksheet will be released later this month.) PO Box 7081. Send Us Your Documents Log in or create a new account to the National Verifier online portal to upload pictures and documents. How much money is left in the EBB program? The money goes straight to your ISP, which will deduct it from your bill every month until six months after the pandemic is officially over or, more likely, until the program runs out of money. Providers should upload a narrative document as an attachment to the application (by clicking the paperclip icon at the bottom of the page) describing how the provider meets the ACP requirements. Once youve placed your proof into an envelope and affixed the prepaid mailing label, ship it to: Once logged in, check the Required Proof Documents table and look at the Status column. You can also complete the Household Worksheet online (this worksheet will be released later this month.) Consumers may submit a copy of one or a combination of the following unexpired documents: To prove a consumer is living, they must submit one unexpired document that includes their DOB and SSN4 or Tribal ID number and a second unexpired document that proves recent life activity within three months. There are two types of errors that a consumer may receive relating to their address. How do I know that you received my proof documents? Home | About | Contact | Copyright | Privacy | Cookie Policy | Terms & Conditions | Sitemap. stream Repeat this process for all of your documents. Who Can Benefit From Diaphragmatic Breathing? Providers that would like to verify household eligibility in the ACP through their own alternative eligibility verification process in addition to or instead of using the Lifeline National Verifier must submit documentation to the Bureau demonstrating how the process safeguards against waste, fraud, and abuse. FCC staff will contact you if additional action or information is needed to process your application. When an address validation is not verified through any of the National Verifiers automated data sources, the consumer can submit documentation to resolve the error. Once logged in, click on the Webcam section. the jurisdiction in which it plans to participate; the service areas in which the provider has the authority, if needed, to operate in each state, but has not been designated an eligible telecommunications carrier; and. 2023 Universal Service Administrative Company. If a consumer does not have any of the documentation listed above, they can submit one document with their DOB and a second with their SSN4 on it. Step Two: Fill out and sign the ISA. PSAP Information What proof of government programs do you accept? The Bureau provided interim guidance (DA 21-1524) that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC stopped accepting EBB Program provider participation applications and election notices on December 20, 2021. If you titled your document, you can enter it into your computer's search bar. The Verifier centralizes authority for eligibility determinations with the Universal Service Administrative Company (USAC)a not-for-profit corporation that has administered Lifeline since 1998and includes a set of standardized processes and supporting data systems. Head to the AirTalk Wireless website Step 2: Choose My Service > Check Status or you can directly go to this link by clicking: airtalkwireless.com/check-status/ . CTIA No, providers that are an ETC in the state or territory only need to file elections with USAC to participate throughout that entire state or territory. Do Not Sell or Share My Personal Information Forthefastest possible processing, upload your documents online viawebcam,mobile device. For all states except Texas, customers will submit this information through the National Verifier website. Follow the instructions on that page to upload your proof from a webcam. Adapts to you and the way you use your phone, learning your preferences as you go. Broadband providers requiring Bureau approval to participate in the ACP or use an alternative household eligibility verification process must submit an application through the online application portal. It does this by reviewing proof documents, allowing qualified customers to select their Lifeline provider, and getting them to enjoy free wireless service as soon as possible. Step 1: Head to the AirTalk Wireless website at www.airtalkwireless.com . On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. As a result, eligible consumers may not apply for Lifeline. The National Verifier (NV) is Lifelines centralized application system. Consumers who are attempting to resolve an error should visit ourACP consumer website. If you successfully submitted your application, you will see applications that are submitted, require additional information, or have been closed and received a determination. Click the " Choose File" button and select the file you'd like to upload. How long will it take to verify my proof documents? Broadband Provider Eligibility to Participate in the ACP. Android is a trademark of Google LLC. Assurance Wireless The EBB Program will conclude when the fund is expended or six months after the end of the public health emergency. On November 18, 2021, the Commissions Wireline Competition Bureau issued a Public Notice seeking comment on the rules and administration of the ACP. You will only need to upload one form of proof of the below to confirm your eligibility. After you apply, you will have to contact a participating provider to select an eligible plan. For more information, please watch this video. Consumers looking for more information on FCCs Affordable Connectivity Program should visit fcc.gov/acp. We provide a prepaid mailing label for you to print out and submit with your proof documents. You can get the Emergency Broadband Benefit if your income is 135% or less than the federal poverty guidelines. If a consumer receives one or more of the errors listed below, they may submit the information under Documentation Required via mail to the Lifeline Support Center or online using the service provider or consumer portal. Coordinates arerequiredto resolve an AMS error if the consumer will be seeking theenhanced Tribal benefit. If the alternative verification process fails to include any of the above information, the provider should explain why it thinks such information is not necessary to prevent waste, fraud, and abuse. They also need your drivers license, which i had but didn't expect because it wasn't listed as a required document. Only persons who have been determined to be eligible by the USAC National Verifier should complete this Enrollment Form. Here are the most common types of proof documents: To see state-specific types of proof,click hereand select your state. Need Help Logging In? To upload your proof documents by webcam, follow these simple steps: NOTE: If you dont see an option to use your webcam, your browser may not support the webcam feature. Any broadband provider wishing to participate in the ACP must reference an FCC Form 477 filing demonstrating it provided broadband service or otherwise demonstrate it provided broadband service through certification and documentation submitted to USAC or the Bureau. On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. April 6, 2023 - Public NoticeWCB Announces Final List of Entities Selected for ACP Pilot Programs, March 15, 2023 - Public NoticeFCC Targets Over $7M Toward Affordable Connectivity Program Awareness, March 15, 2023 - Report and OrderFCC Adopts Second Funding Opportunity for ACP Outreach Grant Program, November 23, 2022 - Report & Order/Notice of Proposed RulemakingFCC Creates ACP Transparency Data Collection, November 18, 2022 - Public NoticeWCB Announces Application Window for ACP Pilot Programs, October 11, 2022 - Public NoticeFCC Provides Additional Information Concerning ACP Pilot Programs, October 4, 2022 - OrderFCC Waives USF, Broadband Program Rules in Response to Hurricane Ian, September 30, 2022 - OrderWCB Extends COVID Waivers Impacting Lifeline, ACP Tribal Subscribers, September 22, 2022 - OrderFCC Waives USF, Broadband Program Rules in Response to Hurricane Fiona, August 8, 2022 - Report and OrderFCC Establishes Affordable Connectivity Outreach Grant Program, August 8, 2022 - Report and OrderFCC Creates 'Your Home, Your Internet' Pilot Program, July 15, 2022 - Public DraftEstablishing the Affordable Connectivity Outreach Grant Program, July 15, 2022 - Public DraftLaunching the 'Your Home, Your Internet' Pilot Program, June 14, 2022 - OrderWCB Addresses Petitions for Waiver of ACP Non-Usage Rules, June 8, 2022 - Notice of Proposed RulemakingFCC Proposes Transparency Rules for Affordable Connectivity Program, May 23, 2022 - Public NoticeWCB seeks comments filed, May 18, 2022 - Public NoticeWCB Seeks Comment on NTCA Petition for Waiver of ACP Rules, April 28, 2022 - Public NoticeWCB Seeks Comment on AT&T's Petition for Expedited Waiver of ACP Rules, April 15, 2022 - OrderWCB Addresses Service Providers' Petitions for Waiver of ACP Rules, April 1, 2022 - Public NoticeWCB Seeks Comment on CCA Petition for Waiver of ACP Rules, March 28, 2022 - Public NoticeWCB Seeks Comment on AT&T's Petition for Waiver of ACP Rules, March 23, 2022 - Public NoticeWCB Seeks Comment on USTelecom and Verizon's Petitions for Waiver, March 16, 2022 - ErratumErratum - Affordable Connectivity Program et al, March 11, 2022 - Public NoticeWCB Implements ACP, Lifeline Integrity Measures to Protect Consumers, March 11, 2022 - AdvisoryInspector General Advisory on Providers Deceiving Lifeline Consumers, March 11, 2022 - News ReleaseInspector General Warns of Providers Deceiving Lifeline Consumers, March 3, 2022 - News ReleaseFCC Virtual Event Tour for Affordable Connectivity Program Enrollment, February 14, 2022 - Public NoticeEffective Dates for ACP Rules, Comment Deadlines for FNPRM Announced, February 14, 2022 - News ReleaseOver 10 Million Households Enrolled in Affordable Connectivity Program, January 21, 2022 - Report & Order and Notice of Proposed Rulemaking FCC Releases Rules To Implement Affordable Connectivity Program, January 14, 2022 - News ReleaseFCC Adopts Rules To Implement Affordable Connectivity Program, January 7, 2022 - StatementChair Rosenworcel Debuts Affordable Connectivity Program Draft Rules, January 7, 2022 - Public DraftPublic Draft Rules for the Affordable Connectivity Program, January 6, 2022 - Public NoticeFCC Modifies Ex Parte Rules in Affordable Connectivity Fund Proceeding, December 31, 2021 - News ReleaseFCC Launches Affordable Connectivity Program, December 30, 2021 - OrderFCC Provides Additional Guidance on Affordable Connectivity Program, December 8, 2021 - OrderFCC Issues Further Guidance for Affordable Connectivity Program, November 25, 2021 - OrderWCB Issues Guidance for Transition to Affordable Connectivity Program, November 11, 2021 - Public NoticeFCC Seeks Comment on the New Affordable Connectivity Program. Coverage not available everywhere. An ISA is an agreement established between USAC and service providers to document the technical requirements and security components of the interconnections between IT systems. How do I upload documents to national verifier? After submitting your proof of documents, you may have some of these questions: If we cannot confirm your Lifeline eligibility, identity, or address, you may need to show proof. What kind of phone does safelink send you 2021? PO Box 9100 Have the necessary supporting documentation prepared for the application you are submitting. To fulfill its obligation of evaluating provider approval applications, the Bureau reserves its authority to review and evaluate for completeness and accuracy the specific application information submitted as approval process. If you dont have your Enrollment ID, click Forgot your Enrollment ID? and look up your account using your birthday, SSN, and Zip Code. When You Breathe In Your Diaphragm Does What. Follow the instructions on the page to upload your proof by email or send an email with your proof documents as an attachment to. Listed below are various ways to submit your proof documents. )e2qt^IXK:Gv[LmqP:,DitftT\$&IYsm{ai-Ai'u(NVlD&&VxyZh\UEH7[u;kZxRuv4M}m wgDS!`8 5:4u %uH@#lu!|`UPlwf8 6 94{ec9{q\6 Any of the following documents are acceptable: We accept several types of proof of ID. You will then be prompted to upload the next type of proof. Receive link by SMS Receive link by Email Reset My Password %PDF-1.5 2023 FAQS Clear - All Rights Reserved Step One: Log in to One Portal, continue to NLAD, and access the ISA template under the "Reports and Tools" section. Citizenship or Naturalization, The Last 4 digits of your social security number or full Tribal ID, Unemployment/Workers compensation benefits, If you are resolving this error using the online application, you will use the mapping tool in the application to help USAC find your address, If are resolving this error by mailing in information to USAC, you may show a map that clearly shows your physical address or location, including latitude and longitude coordinates (coordinates are required if you are on Tribal lands), Drivers license or other valid government, state, or Tribal ID, If you are resolving this error using the online application, the worksheet will appear in the application to complete, If you are resolving this error by mailing information to USAC, you must complete the paper form and mail it to the Lifeline Support Center, Shows life activity within the last 3 months, Current income statement, such as a paystub. For your convenience, we provide a fax cover sheet for you to print out and submit with your proof documents. Provide a hand-drawn document that identifies the consumers primary residence by identifying the nearest crossroads (or mile markers), identifiable landmarks, and distance between the locations. If coordinates are known, write them on the map. 2023 Assurance Wireless USA, L.P. All rights reserved. For expedited approval, the provider should describe: (1) the states or territories in which it plans to participate, (2) the service areas in which the provider has the authority, if needed, to operate in each state but has not been designated an eligible telecommunications carrier, and (3) the certifications and documentation of the providers plan to combat waste, fraud, and abuse. 8qxayC' That leaves more than $2.7 billion still available to help low-income households get broadband service at a reduced cost, according to an FCC tracker page. Additional explanations of these requirements are available in the Provider FCC Approvals Tab of this webpage. It looks like we ran into an error checking your coverage. 2023 Q Link Wireless. To participate in the ACP, a broadband provider must be designated as an ETC or seek approval from the Bureau. The Commission established an expedited process where existing ETCs and other approved providers could elect to participate in the ACP and gain access to the necessary USAC databases being used to administer the EBB Program. 3 0 obj Click here to submit your proof of low income now! Information on how a service provider can integrate the National Verifier into their existing business models is available within theNational Verifier API Specificationsdocument. 1-888 321-5880, What is Lifeline Eligible telecommunications carriers (ETCs) in the states or territories where the ETC is designated can elect to participate in the ACP by filing the appropriate information with USAC and do not need to seek approval from the Bureau. Email: Attach your proof document to an email and send it to documents@qlinkwireless.com. Non-ETC Provider Application and Approval Process. If consumers are mailing in documents, they should always include a cover letter with their application ID and name so that USAC can match their documents to their application. Before you begin uploading your documents explore some of our frequently asked questions about the submit proof process. Please try again later. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD), Visit their participating broadband providers store location and provide them with copies. Decide on what kind of signature to create. Select how you want to receive your password reset link.
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