Aloha. Specialties: Join us for lunch and dinner at Inu Pool Bar, The Westin Nanea Ocean Villas' poolside dining experience. language, whether its just a rating or contains comments as well, etc.). He turned out to be a valet arking attendant. After almost two hours of being told different stories and asking for the GM, a young man who repressented himself as the office manager told us our Villa would be ready at 4 PM. ReadMore, Learn to surf where it was invented. Check out some of our favorite top Maui picks for ideas on how to plan your trip. We requested other accommodations and were told they were booked but would try to find something. Amenities include a 10,000 square foot lagoon- style pool with an upper pool, childrens pool and play area, two plunge pools, whirlpool spa hot tubs, three oceanfront cabanas and a WestinWORKOUT fitness studio. Ask Jim N about The Westin Nanea Ocean Villas, Ka'anapali, Ask ElizaRed about The Westin Nanea Ocean Villas, Ka'anapali, Ask Tako4you about The Westin Nanea Ocean Villas, Ka'anapali. If my reservation says resort view, what does that mean? When I made the purchase. Taxes and fees that are shown are estimates only. To help you stay healthy when you stay with us, weve expanded our exacting standards, from enhanced cleaning protocols using hospital-grade disinfectants to social distancing measures and hand sanitizing stations youll find throughout the property. Private suite On your return, explore Lahaina legends at Pu'uhonua O Nanea cultural center. Run. We just purchased points last year and had our very first point vacation at Marriott in Marco Island and Hurricane Ian hit and our reservations were cancelled. This year is the worse vacation season we've ever seen. ReadMore, The road to Hana with a picnic lunch. All lies, and they clearly have a method to frustrate anyone that objects. Our facility employs the latest technology in 3D CAD design to allow you to see your project before the construction phase, avoiding . There is also a whole load of hidden fees that were never disclosed to us, nor do we understand their purpose, other than to take more of our money. Step outside your villa retreat and embrace a welcoming abundance of amenities at every turn. He simply kept trying silence me.I complained to Marriot Corporate and so far no resolution. Additional sorting options might be available (by type of traveler, by score, etc). Then wanted us to sign a form that we would attend - no go. Visiting the pool involves health and personal . Any additional meals have to be purchased separately. If you want to request something specific, you can do that after you select your rate. We are sorry to hear of your disappointment and would like the opportunity to speak with you to address your concerns. If so, help your fellow travelers and leave your recommendation for this below. Claim your profile to access Trustpilots free business tools and connect with customers. As the official on-site property management company, Honua Kai Resort & Spa offers luxury hotel-style services, amenities, and benefits that you will not get when booking through another property management company or independent owner. Marriott Vacation Club International. Aloha gyg2449,We are so happy to hear that each trip with us brings you new memories. In addition, experiences like adventure rafting, helicopter tours, parasailing, scuba diving, zip lining and a Wailele Polynesian luau can all be booked for an additional fee. Jess was extremely helpful in providing all services for pleasant stay. We hope to hear from you soon and look forward to restoring your faith in our resort. I WAS ASSURED THIS HAD BEEN DONE MY LAST ENDLESS TELECON WITH YOUR COMPANY. Our 4 children were in the hotel room waiting for us, so we finally agreed to the smallest package that we were offered so that we could leave and start the vacation that we had promised to our family. Their answer was that you could use the Westin property amenities next door. Phone:808-662-6300 We purchased more points a few years ago because the salesperson promised us Marriot was planning to add additional vacation locations that we hadn't booked already. When we arrived ( after driving 2 days in a car with 4 kids) we were escorted into A semi private area where we were offered beverages and snacks. They gave us a complete runaround when we tried to work with them to get out. See more discussions in the The Westin Nanea Ocean Villas forum . Checkout:10a.m. You are only blocked from performing the attempted action on the live website, known as "Production". COVID-19 is an extremely contagious disease that can lead to severe illness and death. Last Name is required. Furthermore, our maintenance fees have tripled since we first purchased. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We requested other accommodations and were told they were booked but would try to find something. Returned in 20 and were told they had us a better Villa and it would be ready in 15-20 minutes. Took a while to get it. Checkin:4p.m. | Enjoy complimentary wireless Internet in all villas, and public areas. In addition to our aquatic playground with waterfalls and caves, youll find amenities and fun-filled activities for the whole ohana (family). BAD DEAL. When I read him the contract language verbatim, he said he would investigate it, but we never heard from him again. 14806241000. Thank you for your positive review as we strive to be a home away from home to Kama'aina and visitors. Welcome to The Westin Ka'anapali Ocean Resort Villas North Escape into beauty and tranquility at our Maui beach resort A truly unforgettable getaway awaits you at The Westin Ka'anapali Ocean Resort Villas North. You are only blocked from performing the attempted action on the live website, known as "Production". Sign up for notification emails . We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. Contributions should be appropriate for a global audience. !After housekeeping left the room my wife wanted to have a cup of tea and when she took out a coffee cup she discovered it was also dirty. I also had a MVC Supervisor tell me there are no plans to convert and/or combined the points. ReadMore, See the sunrise by bike or motorcoach. Amenities include a 10,000 square foot lagoon- style pool with an upper pool, children's pool and play area, two plunge . This is definitely a financial hardship.We want to part ways IMMEDIATELY and wholly, but for now we are stuck with this valueless product. We didn't expect ocean view but certainly not the parking garage. No help was offered or given.They would not help us, cancel us or refund us. ReadMore, The way Maui was meant to be enjoyed. Over 256 million reviews from guests after their stay. This villa has a king bed in a private bedroom as well as a sofa bed in the main living space. Warn other, do not do business with Marriotts timeshare divisionin fact stay away from all Marriott properties if this is what they let their timeshare division get away with! The concept of Customer Advocacy is a joke. Turn these moments into lasting memories! Again we called housekeeping and when she removed comforter and sheet a blood stain was revealed on the mattress cover. Total fabrication, good luck with resale! WE TRUSTED THE MARRIOTT NAME when we signed on here, as we are decades long Marriott Rewards members (including at the Titanium Level) and never once thought that we would get screwed over like we have been here. Rocky. Our exclusive services include front-desk check-in, valet service, check-signing privileges throughout the resort, mid-stay clean for stays of 7 nights or longer, a full-service concierge, and more. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. Ate at the pool bar. As recommended by the CDC, Owners and guests are encouraged to wear a face covering indoors, regardless of vaccination status, in areas the CDC defines as substantial or high for COVID-19 transmission. I have been vacationing at Aruba Marriot Ocean club for many years. The resort itself is only partially finished. Our meeting was over five hours, where these Salespeople managed to lie and misrepresent the product in the following ways: MVC timeshare points would be easy to resell, and MVC staff would assist us any time. They would not even allow us to use our points to purchase car rental vouchers!! Each person had the same line after hours spent talking on the phone, "I completely agree with you but I'm soooo sorry I'm NOT the decision maker Let me pass you onto so and so - I'm sure they can help you!". Once you experience the villa difference, youll never want to vacation any other way. Certain services and amenities may be reduced or unavailable as a result. Returned in 20 and were told they had us a better Villa and it would be ready in 15-20 minutes. Our beach resort even offers ukulele lessons, hula dances and Kona lobster straight from the fisherman's cage. Guests are invited to experience a fun, complimentary 30-45-minute photo session with Blinnk Photography, perfect for families and couples! I am furious that my wifes vacation starts off with her washing your dishes.Two days later my son and his wife arrived and wanted to shower in the lock out room bathroom. The Westin Nanea Ocean Villas, Ka'anapali, 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, HI. Eat at Mauka Makai, lounge by a rejuvenating pool with island platforms or work out in our WestinWORKOUT Fitness Studio. Chat is only available when logged in and within 90 days of your arrival date. Vistana Signature Network is a registered Exchange Program. Please refer to your resorts Property Update page for specific information regarding local government mandates that may currently be in place. ReadMore, Travel the unforgettable Road to Hana. Timeshares for rent at The Westin Nanea Ocean Villas, Get alerted as soon as new rentals are added. Plus my annual fees are coming up soon, and I got Butkus for my purchase. The Westin Nanea Ocean Villas, Ka'anapali 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, Hawaii, USA, 96761 Tel: +1 808-662-6300 Kahului/Maui Distance From Property: 29.8 Miles Phone Number: +1 808-872-3830 Visit Website Alternate Airport Transportation: Speedishuttle Kapalua Airport - Maui Travel photos and stories(and upload your own). This was a huge burden both emotionally and financially. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Best Hawaiian island to visit with family, The Top 5 Beaches around the World for Romantic Sunsets, Experience Paradise From All Sides: The Top 3 Coolest Tours in Hawaii, The 2 Best Places for Group Stays in the Aloha State, 5 Essentials to Pack When Flying to Paradise with Little Ones, 5 Maui Adventures for a Secluded Holiday in Paradise, 130 Kai Malina Parkway , Lahaina, Hawaii 96761, Accommodations for Guests with Disabilities. Post your timeshare at The Westin Nanea Ocean Villas for rent or sale in less than five minutes! Anyone can write a Trustpilot review. The get their act together in the future.More. !I insisted on speaking with hotel manager about this ordeal. Not so. One of the most beautiful views on Earth. The maintenance fees for a week we purchased years ago costs us $222 for a single night stay. From family-friendly activities to adventurous excursions, this slice of Maui paradise offers something for everyone. Peer down a dormant volcano or snorkel The Forbidden Coast's unspoiled coral reefs. We have provided names, dates, and examples of the outright misrepresentations on the sales table.The Myrtle Beach office, told us that anyone in our family or as deemed by us, would have access to our benefits. 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Vacation with Confidence: Our Next Level of Clean. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. DIDN'T FIND WHAT YOU WERE LOOKING FOR?Tell us a little more so we can add your activity in the future. We joined the Marriott Vacation Club Family in 2018 and have had nothing but issues and bills since. Face coverings may be recommended or required. 6902 East Greenway Parkway, Phoenix-Scottsdale, Arizona , 85254, USA. This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 808-662-6300, Self Operating lift or a sloped entry in hotel swimming pools, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. Ed. I only share this because I actually like Marriott. There are four gorgeous pools for quiet soaking, active fun and swimming, and entertaining the kids. Try again. We were misled as the MVC sales team mis-represented their offerings during their 90-minute presentation we sat through, as well as during subsequent phone and email conversations. Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. When booking more than 9 rooms, different policies and additional supplements may apply. Their website is a "user-unfriendly" mess; constantly being changed, resulting in inconsistent performance and poor usability. J. Willard Marriott should be rolling in his grave if he knew how upset his long time, loyal customers are about the MVC. Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment. The Westin Nanea Ocean Villas, Ka'anapali is a vacation ownership beach resort located in Lahaina, once the royal capital of Maui Loa. He told me that yes there would be an offer and I let him know I was not interested and would not attend a meeting. He turned out to be a valet arking attendant. Again, lack of staff and prior training are the issue here. Checkin:4p.m. | Create new account. The Westin Kierland Resort. Over the course of that meeting, their employees told us that we could book anywhere at any time, the unit could be rented out as an investment property, and that if we ever decided that this purchase was not for us, the company would purchase it back. In addition to an incredible resort, youll also have one incredible destination to explore. All we ask is that you treat us with the same respect and take care of our one request. Accompany your . Companies can ask for reviews via automatic invitations. Repairman arrived and said we can not use this shower until he finishes repairs. Calm or rough? THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. All rights reserved. Choose from more than 177 properties, ideal house rentals for families, groups and couples. All Rights Reserved. That seemed strange as there seemed to be almost o o e else around. Guests can enjoy a meal at the on-site restaurants Mauka Makai or Inu Pool Bar or unwind in the on-site fitness center. iPoolside is part of the reservation process. 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina 96761 , Hawaii, USA Instead they agents pressured my daughter to call and convince me that we needed to do this and they had her sign the paperwork that day even though I had not yet agreed to this. The timeshare salespeople, specifically Joaquin Boadella & Brooks Bohon, lied to my wife and me and continued to lie to keep my business by not letting us out of our contract. Visa, The full service restaurant is not open. I wish we would have never purchased into Marriott Vacations. Log in or register to share recommendations. This has been a horrible, stressful and anger-filled experience for us, and we felt compelled to inform others so that they can avoid what we are going through. Returned in 30 minutes and were told yet another story. Check for travel restrictions. Not to mention the cabanas are side by side only four feet apart. Please use the "Staging" version of the Owner Emulation Tool if you must complete this blocked action. You can sort and/or filter them by time of year, review score, and more. Share the love with fellow travelers today! We didnt have the use of this bathroom for several hours after coming off the beach.I lodged a complaint about all this and two days later the Manager of Housekeeping , Maureen, came to our room with her staff to finally clean this room up properly. Marriott daytime and overnight guests can now reserve cabanas, pool chairs, and more with just one click thanks to iPoolside. When we went to breakfast the next morning we were told we would have to wait 15 minutes for a table even though there were many empty and clean tables and it was a buffet. I then asked the person doing our registration point-blank can you assure me that no one is going to try to sell me something at this meeting on Friday? Reviews on Westin Nanea in Maui, HI - The Westin Nanea Ocean Villas, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, Sheraton Maui Resort & Spa, Grand Wailea, A Waldorf Astoria Resort, The Westin Maui Resort & Spa, Ka'anapali, The Ritz-Carlton, Kapalua, Honua Kai Resort & Spa, Blinnk Photography of Maui, Wailea Beach Resort - Marriott, Maui, Blinnk Photography Each review score is between 1 and 10. This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. We dont want what you have stuck us with. Explore an array of The Westin Nanea Ocean Villas vacation rentals, including houses, private villas & more bookable online. Amazing customer service, brand new resort! Your contribution should be yours. We have been misled or lied to by salespeople several times. Many of our features might not work. Im a new Westin Club owner, purchasing a deeded week at Westin Nanea Maui this year with equivalent 6,265 (Westin) Marriott points plus my existing 4,000 Marriott point, totaling 10,265 total equivalent Marriott points. A hui hou! The pool is safe for kids; in fact this is a very kid-friendly resort. Do not waste your money nor your time on MVC. All fields must be valid. Reserve now! Seems repairs eeded to bbe made. We did. Samoa Leilua got us our room and did a fantastic job accommodating us, super helpfulshe spoiled us! | They con folks into signing the paperwork which they rush through and dont disclose the important financial information. Iris, Carolyn & Burton were excellent concierges. You are leaving a Vistana Signature Experiences, Inc. (Vistana) site and going to a third-party website. To Marriott, You are holding our timeshare hostage:1) You have either ILLEGALLY PAID DUES TO VACATION CLUB AGAINST OUR WISHES which is what Interval International says it looks like you did.2) OR you have LIED to us and YOU DID NOT RELEASE OUR TIMESHARE from your Vacation Club. And through the years there have been pros and cons but mostly good. Click to see updates and learn more about what to expect at our hotel. We were told we could use the timeshare often and could travel to international destinations. Visit Northside Park and enjoy a game of tennis, a pick-up game of soccer or head to the Northside Pool to cool off! Just a short 10-minute drive away, Foodland Farms Lahaina offers a wide selection of local produce and ready-made food to go. At this point I just wanted to get unpacked and get a shower after a long trip! !Such a scene is unimaginable.No hotel should be aloud to operate at this standard. Their interest rate is 10.99% and the high maintenance fees are due even if you dont use the timeshare, even during COVID. They would not allow us to do this, and said we should have purchased vacation insurance. However, today, II said it was STILL showing as a corporate account! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The views are terrific, the facilities are modern and luxurious, the on-site restaurants offer delicious food! This villa has three private bedrooms, each with a king bed. Guests can enjoy a That seemed strange as there seemed to be almost o o e else around. Try this website - nanea.ipoolside.com. This material is intended to encourage the sale of all-villa resort interests classified by state legislation as timeshare sales. Patient & knowledgeable, informing us of places to go & things to see in Maui. ReadMore, Challenge yourself amid dramatic views. For poolside lounging, bar service or a more casual all-day dining experience in Lahaina, visit Inu Pool Bar for lunch or dinner. We maintain relationships with the top tour operators on the island and provide on-site, hassle-free booking. The Westin Kierland Villas 15620 North Clubgate Drive, Scottsdale, Arizona 85254, United States Phone: 480-624-1700|Check in: 4 p.m. |Check out: 10 a.m. 74F / 24C Announcements|Resort Policies|Accessibility Resort Info Resort Toggle MenuResort Menu Overview Photos Villas Activities Amenities Dining Maps Purchase Community Overview Photos Villas Our children will inherit the property (lie, they will simply get bills).We upgraded 3 times, chasing the dream that the Sheraton/Marriott employees were selling. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. Make the most of your Maui getaway with a vacation package at a Marriott hotel and resort, from the captivating The Ritz-Carlton Maui to Marriott's Maui Ocean Club, rising over the . I was able to spend the night here with friends in town and I must say it was excellent. Discover, Youll find some of Hawaiis best aquatic fun just steps from your villa door. This has been one of the most frustrating and costly experiences which we regret. Don't do it regardless what you are offered unless it's free. Though the resort offers a wonderful escape from the world, we keep you connected with complimentary wireless High-Speed Internet Access in all villas. The pool is open during the summer season and offers water slides, a splash pad, shade umbrellas . In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Mahalo for taking the time to provide us with your review. We called housekeeping and they eventually came up to clean it up.Counters were filthy as well.After housekeeping left the room , I asked my wife to check the bed sheets. Savor a taste of Maui at our award-winning restaurants ranging from a relaxed upscale culinary experience celebrating the farming and fishing culture to a spectacular pool bar with breathtaking views serving local island favorites. We have owned for about 20 years. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Please use the "Staging" version of the Owner Emulation Tool if you must complete this blocked action. Samoa and Jade are exemplify the spirit of aloha. Returned in 30 minutes and were told yet another story. Plus, my Bonvoy status should be . Perfectly nestled between the deep blue waters of the Pacific Ocean and the majestic West Maui Mountains, our resort offers everything you love about a traditional Hawaii vacation resort. Professional photographers specialize in candid photography, classic portraiture, and artistic photography during sunrise and sunset. Nothing is ever free!! The owner advocates defended the tactics, lies, and fraudulent information that was used to sell us our points. Approximate prices in EUR for a 1-night stay, The Westin Nanea Ocean Villas, Ka'anapali is located between North Kaanapali Beach and the mountains of West Maui. Get an up-close look at untouched beauty. First Name is required. We are trapped with no cost-effective way out. Please complete all fields. I am disappointed with Marriott and their Vacation Club team. We DID NOT cancel - the resort cancelled! My team members and I are truly local experts. Do they charge an additional resort fee? All prices in U.S. dollars unless otherwise stated. Clean, fresh and not to overwhelming. We had a timeshare interest on this property that we occasionally used and it was affordable, but in Dec. 2019 my daughter was travelling without me, and was approached and offered a complimentary dinner certificate to go to an owners update meeting. We invite you to learn all this unique resort has to offer and to be inspired to discover nanea. The Westin K'anapali Ocean Resort Villas North 170 Kai Ala Drive, Maui, Hawai'i 96761, United States Phone: 808-667-3200|Check in: 4 p.m. |Check out: 10 a.m. 81F / 27C Announcements|Resort Policies|Accessibility Resort Info Resort Toggle MenuResort Menu Overview Photos Villas Activities Amenities Dining Maps Offers Purchase Community Overview We specialize in in the management, design, and construction of complete backyard projects. There is also a washer and dryer in the villa and detergent and softener are provided. The wait staff was attentive and the buffet was delicious. My last stay was this pact Jan and heres what happened. Well we had never been told about this insurance and why would we even think we would need insurance when we are "owners"???!!! If Bill Marriott truly cared about his dedicated customers like us, he would have their customer support team respond and refund us as we had requested (and they rejected). We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. Discover the island of Maui's breathtaking beauty, culture and unique activities during your stay. All with Westin touches keeping in harmony with the Hawaiian culture. ReadMore, The ultimate descent from the top. Licensed A10-E Contractor, Authorized POOLCOMM Provider and SNHD Certified. They told her that the loan payments and maintenance payments would be about the same as the original contract, and that was a total lie.My daughter was not the decision maker, I am the one who would be paying and the agents did not disclose or discuss the upgrade program terms with me. My husband and I stayed in a two bedroom villa at the Westin Nanea for 5 days on a preview trip from Westin. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Health officials and medical experts have recommended, among other things, that individuals engage in physical distancing. Beautiful resort and beach, and the shuttle service gets you everywhere you want to go. They get money from you coming and going! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Please dont include personal, political, ethical, or religious commentary.
