Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. %PDF-1.3 Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. * . Your plan just has to be updated within 770 days of your original purchase. Israel; Jamaica; Republic of Ireland; Northern Ireland; This is a test environment. You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. { Please note you'll pay an additional plan charge and will be billed separately by Allianz Global Assistance. These details will feature in the confirmation email that you received from the missed event insurance provider. If I have Allianz ticket insurance and miss an event, can I get a refund? A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Please see the Certificate of Insurance/Policy for a complete list of covered reasons, terms, conditions and exclusions that apply. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. So I signed up for my refund, which they said would take 6-8 weeks to process. Plans include insurance benefits and assistance services. Relax Are AXS Premium tickets sold for every event? Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. All documentation and information required for your claim can be found on your claim filing confirmation. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA The Weeknd. Plans only available to U.S. residents and may not be available in all jurisdictions. Buying event tickets is an investment. If you have ticket insurance for an event thats been canceled, or you cant make the rescheduled event date, you can cancel your plan and receive a full refund of your insurance plans cost. The truth is that paying for insurance to guard against this is a waste of money. How do I file a claim for Event Ticket Protector Insurance? Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. If you're not completely satisfied, you have up to 15 days (or longer, depending on your state of residence) to request a refund, as long as you haven't departed for your trip or filed a claim. Covered reasons include (for example): Sudden covered medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident while enroute to the event Jury or military duty 1-866-884-3556. 5 Making a claim Please phone 0845 641 9727, textphone 020 8666 9562 and ask for a claim form or write to: Missed Event Insurance Claims Department, PO Box 1900, Croydon CR90 9BA or email ticket.claims@allianz-assistance.co.uk giving your policy number and details of the event you are missing. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Do Not Sell or Share My Personal Information. After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Log in. Thats where event ticket protection comes in. You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. 101-C series or 101-P series, depending on your state of residence and plan chosen. Please see your plan for full details. I highly recommend Allianz for events such as this. Wondering if you should buy event ticket insurance with your Ticketmaster tickets? "@type": "Question", Pearl Jam will hit the road again in 2023. Step 2 - Your retailer will contact us to discuss the claim on your behalf. When should I purchase Allianz Global Assistance Event Ticket Protector Insurance? If you paid by credit card it may be possible in certain circumstances to. That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. He asked his boss for a letter saying that and was told that he (boss) was traveling for the next few days and to send him a rough draft of what needed to be stated and he would add his letterhead and sign it. "text": "You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. Terms of Use. We are redirecting you to our sign-in page. In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. By continuing past this page you agree to our When it comes to using these ticket marketplaces, the earlier you can advertise your seats online, the better. Do Not Sell or Share My Personal Information. }] Maybe you can give them to a friend if they have the same taste as you, dont have already plans and can find a babysitter. What is AXS Premium? follow our steps to get a refund from a ticket seller. We will liaise with them to determine if the claim is covered under your policy . Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. Sometimes, we never know what life is going to throw our way. Use this tool to calculate all purchases like ski-lift passes, show tickets, or even rental equipment. . I decided not to attend the event and I have event ticket insurance. Event Ticket Protector does not cover cancellation due to a personal change in plans. quote.start_date : "Date"}}, View all of our travel insurance products. Apparently this company banks on people forgetting they bought ticket insurance and despite it only being a refund of about $40, it's still worth it to get back since they ultimately didn't provide a service with that $$. If your trip involves multiple destinations, please enter the destination where youll be spending the most time. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Bests 13 Financial Strength Ratings. Premiums are non-refundable after the review period. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? T&Cs may apply.'. Allianz Global Assistance's event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. On time. Financial Services Compensation Scheme (FSCS) Buying event tickets is an investment. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. Ticketmaster 2023. Can I get a refund for a cancelled or postponed event? If your event has been rescheduled and you are planning to attend on the rescheduled date, you can update your plan to protect the new date within 770 days of your original purchase. About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Contact AGA Service Company at800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Thats a lot of ifs.. Allianz refused to provide me with any type of refund, despite having reports directly from my doctor explaining this condition was not pre-existing. Please note that your cancellation rights are no longer valid after this initial 21-day period. By continuing past this page you agree to our Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. How do I purchase accessible seat tickets? I decided not to attend the event and I have event ticket insurance. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. What is Allianz Global Assistance Event Ticket Protector Insurance? Keep in mind, Allianz Insurance didn't send out an email about the refund at all or next steps and I was just lucky that I remembered buying Insurance because come to find out, I have to file a claim to get refunded and am waiting on an email with next steps for this process as we speak. Buying ticket insurance when you get tickets at Ticketmaster protects your investment in the case of an emergency. Thats where. * Life can sometimes throw a wrench in plans that youre really looking forward to, and when it does, Allianz Event Ticket Insurance has you covered. XCover. Plans include insurance benefits and assistance services. If I have Allianz ticket insurance and miss an event, can I get a refund? For ticket insurance refunds, please contact the insurance provider. Can I get a refund? Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. How do I cancel Event Ticket Protector Insurance? When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. I finally filed a claim with my bank and got the refund today vs having to wait a month for the refund! You can contact them by: Email at missedeventinsurance@allianz-assistance.ie Phone at +353 1 637 3617 or +44 20 8666 9562 Post at 511 Q House, Furze Road, Sandyford Industrial Estate, Dublin 18. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Terms, conditions, and exclusions apply. There are a couple of different numbers, depending on what sort of query you have: 0345 641 9727 for anything to do with making a claim or making changes to your policy If you need help, Allianz Global Assistance representatives will be available 24/7. Coverage includes the ticket price, taxes, convenience fees and shipping charges along with other eligible event-related items that have been added to your order, such as parking. "name": "What is Event Ticket Insurance? Get Help. Full refund. You should fill in the form and send it to us as soon as possible with all the information and . Unfortunately, we are unable to cancel the policy for you as you are now the policyholder, and we can't refund the amount to you as the funds are already with Allianz. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Event Ticket, and Registration insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. "name": "How do I buy event ticket insurance? Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. Date of experience: 24 . Ticketplan's terms can be found on the Ticketplan website. At the end of last year I bought five tickets to see Abba Voyage in London on 5 January from Ticketmaster. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. For WA residents,it may not be available in all plans. How to get your money back from a ticket seller, Scamwatch: how scammers sneak into your text messages, Suzhichou scarf brushing scam: how it works and how to report it, 'My Wowcher mystery holiday was randomly refunded', Scammers are targeting Microsoft users with storage full emails. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Help with allianz insurance for concert tickets. {{annualTravelBanText}} {{travelBanDateFormatted}}. Ticket Insurance. ", But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. Sign In. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. ", Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. Yes - If customer is prevented from attending because of a government mandate, this is covered. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance. It works quite simply; for a small percentage of your ticket price, you gain coverage that provides you a refund for your purchase. Plans include insurance benefits and assistance services. (Note: To determine the review period for your state, inquire with the Allianz Global Assistance team we'll tell you how to do so in a bit.) Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. 101-C series or 101-P series, depending on your state of residence and plan chosen. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. Any NonInsurance Assistance services purchased are provided through AGA Service Company. "acceptedAnswer": { {{travelBanText}} {{travelBanDateFormatted}}. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? You can find the documentation and information required to file your claim on your claim filing confirmation. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! It doesn't apply to housemates who aren't family members or due to attend the event. What is Allianz Global Assistance Event Ticket Protector Insurance? By clicking a link you are consenting to this. How do I file a claim for Event Ticket Protector Insurance? It is not required to list all destinations on your policy. Or, you can also file an event ticket insurance claim by contacting the Allianz Global Assistance claims office at 800-334-7525. That said, you can price them aggressively to attract more buyers attention, but depending on the demand for the event, you may not be able to recoup the face value. Manage a Policy. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. "acceptedAnswer": { It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. Event Ticket Protection Ticket purchase confirmation, including proof of payment - Purchase confirmation and receipts for your tickets, and any additional expenses you have paid related to your claim. You can contact Allianz on 0345 641 9726, by email at missedeventinsurance@allianz-assistance.co.uk, or by writing to the address below: For theatre shows you will need to . . Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. By continuing past this page you agree to our Terms of Use. We recommend you opt-in for ticket insurance by selecting the Yes, protect my ticket purchase button during checkout. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. You want to see Bruce Springsteen sing Born in the USA but youre stuck in Toronto during severe snowstorms. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. Watching the game on TV and or listening to the artist on your earbuds just isnt the same. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. All tickets 100% authentic and valid for entry! Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. 3 0 obj Twelve weeks later, I still had not received my refund, and I had no way to contact the company since they basically closed . comes in. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. "@type": "FAQPage", And with that money back in your pocket, youll be able to book seats the next time your favorite act, team or superstar returns to your backyard or wherever the tour or schedule schedules them. Terms of Use. Get a Quote. Good luck all :) Oh and I reached out to Ticketmaster multiple times and tried calling them about my refund and only got automated emails. This site uses cookies to improve your user experience and analyze site traffic. << /Filter /FlateDecode /Length 4880 >> The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. "text": "Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. Yes - If customer is prevented from attending because of a government mandate, this is covered. What is ticket insurance? Read our. However, it is not clear if this would cover government advice. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. Customers of Missed Event Insurance . Secure Get reimbursed 100% of your ticket cost if you can't go to your event due to a covered illness, injury, traffic accident, mechanical breakdown, and more. Add on Allianz Event Ticket Insurance with your next ticket purchase at Ticketmaster and protect yourself and your investment. If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. Allianz Global Assistance representatives are available 24/7 if you need assistance. Do Not Sell or Share My Personal Information. Can I get a refund? } Please make sure to get refunded from your concert ticket insurance, guys! {{quote.travel_dates ? By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. quote.travel_dates : "Departure - Return" | formatDates}}, {{quote.start_date ? 105 series. Terms of Use. I would not recommend anyone purchase this insurance. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. Benefits/Coverage may vary by state, and sublimits may apply. x\9*cn"M(qx1#%RNzbE?CR?JJ?zo44YQom*I{V,2=iKez>I/> MuL's1Ncs/7oE&\YZfEM/BS?k5![z'L/rIrI/^ggj6-@r_k WiL0zaZ\,hk:xmfei;=O+WIRY}L;T^CVZ_PvqOO!#d{pk=m#EYeu_{W";H!sJVJ^<7Mi+0:7iuJ&GBx^\.!+x"Pf4 +"[pIM]s)DFPiQ&jqZ mP0(A;sQ]>vJ@ O@3S)Z:3>7}csH9o. All seats are side by side unless otherwise noted. } This site uses cookies to improve your user experience and analyze site traffic. . And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. "@context": "https://schema.org", For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. When you have to cancel your plans to attend the concert or big game that youve been anticipating for months, there is little that can be done to console you. Any NonInsurance Assistance services purchased are provided through AGA Service Company. % If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at eventticketprotection.com/tm.
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